Privacy Policy

Privacy Policy
Effective Date: July 27, 2026

Policy Overview

This Privacy Policy formally defines the full standards for data collection, utilization, storage, protection and transmission implemented by flyaiot. It applies to all behaviors of users accessing our official website, registering accounts, purchasing products and consulting after-sales services. This document also clarifies the legitimate rights of users regarding personal data, as well as the platform’s liability specifications, intellectual property protection rules and dispute resolution criteria. All users who browse and use this platform voluntarily recognize and accept all terms of this policy.

Scope of Collected User Data

We only collect user information that is necessary for platform operation and service delivery, which is divided into user actively submitted data and automatically collected technical data:
Active submission data includes your full name, email address, contact phone number, billing details, shipping address, order transaction records and daily customer service communication records generated during consultation and after-sales processing.
Passive technical data is automatically captured during your browsing process, covering device model, browser type, network IP address, website access track, page stay records and session verification data. In terms of payment information, all sensitive payment data is securely processed and stored by Shopify and officially certified third-party payment institutions. Our platform will not directly store users’ credit card and payment core information.

Data Usage Rules & Purpose Specification

All collected user personal data will only be used for legal and compliant business scenarios, and will not be used for unauthorized hidden purposes. The specific usage scope includes: completing order verification, product delivery, logistics arrangement and order follow-up; responding to user pre-sales consultation, after-sales return and refund applications and dispute handling; maintaining platform operational security, identifying fraudulent transactions and regulating user behaviors in accordance with service terms; optimizing website operation logic and user shopping experience through data analysis; and pushing brand update and product promotion information only with your explicit authorization.

Third-Party Data Sharing Standards

flyaiot strictly abides by data protection principles and will never sell, rent or trade user personal information for commercial profit. We only share minimal necessary user data with authorized third-party service partners who support platform operation, including e-commerce system service providers, formal payment processing institutions, cross-border logistics and delivery suppliers, data analysis service providers and legal consulting institutions. All cooperative parties have signed data confidentiality agreements and comply with standardized data protection mechanisms.
In addition, we may disclose user information in accordance with mandatory legal requirements, including official government supervision, judicial court orders and mandatory regulatory compliance obligations.

Cross-Border Data Processing

Part of our third-party service providers operate globally with overseas service nodes, which may lead to cross-border transmission and processing of your personal data. We guarantee that all cross-border data transmissions adopt industry-standard security encryption measures to fully protect user data security and comply with international data protection regulatory requirements.

Data Storage Period & Clearing Rules

We only retain user personal data within a reasonable and necessary cycle. Normally, valid transaction data and service records will be retained throughout the order service cycle, and properly stored within the legal record retention period to support after-sales dispute processing, risk prevention and legal compliance supervision.
When user data no longer needs to be retained for service provision, risk control and legal auditing purposes, we will take technical measures such as secure deletion, data archiving and desensitization processing to completely clean up user information, avoiding invalid data accumulation and arbitrary retention.

Cookie Application Specifications

This website uses cookies and similar tracking technologies to maintain basic operating functions, remember user browsing preferences, identify user sessions, count website traffic and optimize marketing effect statistics. Basic essential cookies are indispensable for normal website access and order checkout.
Users can actively manage or disable non-essential cookies through browser settings. Please note that disabling core essential cookies may cause abnormal website functions and affect your normal shopping and order submission experience.

User Personal Data Rights

In compliance with global mainstream data protection laws, you enjoy complete personal data rights. You have the right to actively query, view, correct and update your reserved personal information; apply for permanent deletion of your valid data; restrict partial data processing behaviors; and obtain a copy of your stored personal data.
You can unsubscribe from all marketing email and message push services at any time through the independent unsubscribe entrance in promotional messages. To ensure user data security, we will conduct legitimate identity verification for all user data applications to prevent illegal data access and operation.

Minors Protection Regulation

Our platform’s shopping services and functional modules are only applicable to users who have reached the legal adult age in their residential regions. We do not actively collect personal information of minors under the age of majority. If we accidentally obtain minor user data, we will immediately delete the relevant information once verified.

Intellectual Property Statement

All website texts, product pictures, design layouts, brand logos, copywriting content and interface designs displayed on the flyaiot platform are protected by intellectual property laws. All platform intellectual property rights belong to flyaiot exclusively. Without our official written authorization, no user or third party may copy, reproduce, disseminate, modify or commercially use any platform intellectual property content. We reserve the right to pursue legal liabilities for all intellectual property infringement behaviors.

Disclaimer

We will strictly implement industry-leading data encryption and security protection measures to protect user personal information from leakage, tampering and loss. However, due to the inherent vulnerabilities of network technology and uncontrollable factors such as illegal hacker attacks, force majeure and third-party platform failures, we cannot guarantee 100% absolute security of network data. To the maximum extent permitted by law, our platform shall not be liable for data risks and losses caused by objective uncontrollable factors and user improper operation.
We reserve the right to adjust and update policy content according to business iteration and legal requirement changes, and shall not be liable for user losses caused by failure of users to pay attention to policy updates in a timely manner.

Applicable Law & Dispute Resolution

This Privacy Policy and all user data service behaviors are governed and interpreted by the laws of the United States. In case of any disputes arising from data protection, user rights and platform service rules, both parties shall first resolve them through friendly negotiation.
If the negotiation fails to reach an agreement, all disputed matters shall be submitted to the competent judicial authority of the United States for final judgment and resolution.

Policy Update Rules

We may revise and update this Privacy Policy irregularly according to business adjustments, operational optimization and legal requirement upgrades. All revised terms will take effect immediately after being published on this official page.

Privacy Inquiry Contact

For all personal data queries, data right applications, privacy disputes and policy consultation needs, please contact our official customer service email: support@flyaiot.com. Please mark the subject as “Privacy Request” to accelerate ticket processing.